About Us

We have provided support to the best of our abilities to any adults affected by cancer for over 15 years.  This support has been influenced by, and designed through the feedback we get every day from you, our clients, so we believe that it is both appropriate and effective as well as professional.   Everything we do is designed to support and empower you; to help you find and rebuild your confidence again, so that you can get back to being the new you –  whatever that may be like.

Below you will find :
1. our Mission Vision Values – the things which form the backdrop of what we do and why we do it!
2. A copy of the overview of our Quality System which guides and governs the way in which we work to support you.
3. Details of some of the Key People at the Centre so you know who they are and what their role is.
4. A brief History of the Centre, looking back at how the Cancer Support Centre came into being and how it has developed into the organisation it is today.

Mission Statement

To provide a place of sanctuary and support for adults whose lives are affected by cancer.


We believe in an integrated approach to health and well being.


To be a sustainable recognised centre of excellence as a community based charity providing care and support for all adults whose lives are affected by cancer. We aim to achieve this through the promotion of health and wellbeing.


We are Caring, Respectful, Supporting and value Choice. We respect and care for all our clients, volunteers and all those who support and work with the Cancer Support Centre. We are committed to supporting our clients to help themselves to heal in body, mind and spirit. We enable every individual affected by cancer to exercise choice in the way they regain control of their life.

CSC Charter

We recently looked at what motivates and guides all the staff, volunteers, therapists, Client Advocates and Trustees and the CSC Charter was developed.  It is fundamentally based on our Mission, Vision and Living Values.

The CSC Charter

Quality System

history of the centre

The Cancer Support Centre Sutton Coldfield was founded as a charity in 2001 to support cancer patients in the Midlands.

Its creation began when Mavis Cunningham; who was an experienced nurse and was involved with a local breast cancer charity, recognised the gap in support available locally and developed an idea with other founding members.

These founder members envisioned a house where an atmosphere of peace and tranquillity would be created. It would be a place of sanctuary for those affected by cancer. Counselling and complementary therapies would be provided for those with cancer and help would be available for family and friends.

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In May 1999, when the idea was in its infancy the first steps were taken with a fortnightly evening Relaxation and Support Group. In October 2000 a committee was set up and a small group of people worked hard to achieve both company and charitable status in 2001. In October 2001 premises were found which enabled The Cancer Support Centre to open 1 day a week. By the end of the first year the number of clients had doubled and the Centre opened for 2 days a week.

The continued success of the service meant new premises were required and with the support of Sutton Coldfield Municipal Charities, the charity moved to Station House, Midland Drive in 2004 and by 2007 was open for 4 days a week.

In 2010, The Trustees realised that larger more suitable premises were required and negotiations began to enable the Cancer Support Centre to move to Lindridge Road, Sutton Coldfield where it could share the premises on a 50/50 basis with St Giles Supportive Care. The move took place at the end of February 2011.

Since then the numbers attending the Centre have continued to increase year on year. Our mission has remained aligned to the original goals we aim to provide a place of sanctuary and support for adults whose lives are affected by cancer.

By our 15th anniversary :
• We operated 5 days a week and supported around 200 new clients a year and had over 400 active clients registered at any one time.
• We believe even more firmly in an integrated approach to health and wellbeing and want people to live their lives well.
• We provide care and support for both patients and those who care for them.
• Our service supports the whole person their body mind and spirit.
• We continue to provide therapies 1:1 to help the client working in a complementary way along side the medical profession who are treating the cancer.
• We have a number of groups that offer activities which bring people together with like minded people who are in a similar situation.

More recently, our services have widened to include workshops and courses which aim to equip people to help themselves to cope with the impacts of cancer. Things like the emotions, the stress, the inability to sleep well or relax and manage pain. Some activities are therapeutic others are social but the friendships and support that develop between people that join us are priceless.

Looking to the future we have revisited and reinforced our vision and mission in order to help more people affected by cancer to live well assisted by our high quality services and support.

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key people at the centre

Office Admin Team

  • Jackie
    Jackie Centre Manager
  • Debbie
    Debbie Administration Assistant
  • Deirdre
    Deirdre Service Manager

Client Advocates

  • Jackie Ferreday
    Jackie Ferreday Client Advocate
  • Judith
    Judith Client Advocate
  • Karen
    Karen Therapist / Client Advocate
  • Loretto
    Loretto Therapist / Client Advocate
  • Sheila
    Sheila Therapist / Client Advocate
  • Toni
    Toni Client Advocate


  • Barbara
    Barbara Therapist
  • Chris
    Chris Therapist
  • David
    David Natural Healing Therapist
  • Karen
    Karen Therapist / Client Advocate
  • Lin
    Lin Therapist
  • Loretto
    Loretto Therapist / Client Advocate
  • Mike
    Mike Therapist
  • Natalie
    Natalie Therapist
  • Roy
    Roy Therapist
  • Sheila
    Sheila Therapist / Client Advocate
  • Sue
    Sue Therapist
  • Vicki
    Vicki Therapist

Group Leaders

  • Walking Group Leader
  • Anne
    Anne Book Club Leader
  • Helen
    Helen Yoga Group Leader
  • Lesley
    Lesley Craft Group Leader
  • Lesley Gainford
    Lesley Gainford Singing Group Leader
  • Malcom Johnson
    Malcom Johnson Tai Chi Group Leader
  • Malcom Robinson
    Malcom Robinson Tai Chi Group Leader
  • Roy
    Roy Relaxation/ Meditation Group Leader


  • Deirdre
    Deirdre Minutes For Trustees Meeting
  • Julie Busst
    Julie Busst Volunteer Coordinator
  • Our Volunteers
    Our Volunteers In The Office
  • Our Volunteers
    Our Volunteers On Reception

meet the trustees

  • Marie Moore
    Marie Moore Chair of Trustees
  • Christine Kimberley
    Christine Kimberley Volunteer

    Company Secretary & Treasurer

  • Roy Poller
    Roy Poller Trustee

    Therapist Representative
    Safeguarding Officer

  • Julie Emery
    Julie Emery Trustee
  • Dorothy Cavanagh
    Dorothy Cavanagh Trustee

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